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Children’s Emergency

Intended for: For patients 16 years or younger


700 William Avenue

Hours: Open 24-hours a day, 7 days a week
Phone: 204-787-2306
Wait time: Click here to view the current wait time

The HSC Children's Emergency Department is staffed with a healthcare team specifically trained in dealing with children and youth age 16 and under.

When should I take my child to Emergency?
If you think it’s urgent, take your child immediately to the Emergency Department or call 911 for an ambulance.

Please use the Children’s Emergency department driveway and entrance on William Avenue. (The department is not easily accessible from inside other buildings at HSC.)

If you are not sure where to go for care, visit myrightcare.ca.

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Inside the Emergency Department


  • Children’s Emergency has a driveway, so patients can be dropped off right at the door. If someone is bringing you and your child to Emergency they can use one of the parking spots in the drop-off loop until you and your child are safely inside the department. After this, they will need to move the vehicle to a public parking area, such as the William Avenue parkade.

  • Parents and caregivers must remain with their child at all times in the Children’s Emergency Department.


  • Upon arrival, please report to the Triage Desk. A nurse will assess your child’s condition. If your child’s condition is considered stable, you will be asked to have a seat in the waiting room.

  • You will wait until your child is called to the Registration Desk, after which you will return to the waiting room.

  • Children coming to Emergency are seen based on how sick they are -- not the order they have arrived. More severe cases will move to the front of the line. Please be patient, and take into consideration that another child’s life is at risk and needs immediate attention by our care team.

  • From 11:30 a.m. to 11:30 p.m., a reassessment nurse will check with all patients in the waiting room, to verify your child’s condition and update the triage staff.

  • The triage nurse may send your child for tests or samples, such as X-rays, CT scans, urine or blood tests, before your child is seen by a doctor. This allows the doctor to see the results of the scan or test when they meet with your child.

  • Depending on your child's condition, a nurse may give pain medication or a topical medication (through the skin) before your child sees a doctor.

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Minor Treatment Area
Children who have been assessed as less urgent may be sent to the Minor Treatment Area, which operates from 3:00 p.m. to 12:00 a.m. (midnight). This area is located next to the waiting room, and is designed to treat minor cuts and other ailments.

You and your child will be asked to take a seat in the waiting room until you are called to see a doctor. Please be patient. Your child's comfort and safety is very important to us.

If your child starts to feel worse during the wait to see a doctor, talk to the nurse at the Triage Desk. Please let the nurse know if you and your child are leaving the waiting room.

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What to bring to Emergency

  • Your child’s Manitoba Health information

  • Your child’s doctor’s name

  • Any medications your child is taking. If you can’t bring them, know the name of the medication.

  • Your child’s favourite toys and games. Due to control measures to help stop the spread of infection from child to child, Children’s Emergency doesn’t have books or toys.

What to leave at home
The Children’s Emergency waiting room can become quite crowded. If possible, try to ease this crowding by leaving your child’s siblings and other relatives at home. If possible, call a relative or neighbour to take care of your other children. Do not bring pets.

Food Services

  • There are three vending machines inside the Children’s Emergency department, which carry snacks such as granola bars and juice.

  • There are restaurants and other vending machines at HSC. You will have to exit the Emergency Department, and enter either the 820 Sherbrook Avenue or 700 William Avenue entrance in order to visit the restaurants and other shops at HSC.

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Children's Emergency

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